Online Dispute Resolution

By virtue of the provisions of Regulation (EU) No. 524/2013 of the European Parliament and of the Council of May 21, 2013, regarding the resolution of online consumer disputes, HOTEL AGARÓ informs you that, in case of controversy, Resident Users of the European Union may turn to the “Online Platform for Conflict Resolution” that the European Commission has developed, in order to try to resolve out of court any controversy arising from the provision of services by HOTEL Grabbed. To access the “Online Platform for Conflict Resolution” you can do it through the following link: http://ec.europa.eu/consumers/odr/